As a reseller we receive a 100% guarantee on all our products which we then offer to you our valued client.
The customer is required to notify Scooters Ink CC by email or fax 088 012 345 6517 of the problems experienced. The product will only be eligible for swap-out where less than 5% of the product has been used and the product is returned within 7 days of despatch from Scooters Ink CC. The goods must be returned to Scooters Ink CC - 631 Magnetiet st, Elarduspark, Pretoria. An allowance of 5 working days for processing of the swap-out once the product has been received from the customer is required. Should the product indeed be faulty it will be delivered back to the customer at no additional charge.
Only if your goods are returned to Scooters Ink CC (Address 631 Magnetiet st, Elarduspark, 0181) in the unopened original packaged condition will they(the goods) be considered for a refund . Goods must be received within 7 working days of despatch from Scooters Ink CC. We levy a 15% handling charge on goods correctly supplied. In addition any other costs incurred by Scooters ink CC in relation to the administration of the refund will be deducted before processing a refund. Refunds may only be processed at month-end along with all other month end creditors.
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